Toshiba Fire TV Stuck on Loading Screen [How to Fix]
Is your Toshiba Fire TV stuck on the loading screen for hours with no sign of life or booting up? If so, keep reading to find out the reasons behind this issue and how to go about it.
A quick way to fix a Toshiba TV that is stuck on the loading screen is to restart the TV. If you’ve done that and the TV still gets stuck on the loading screen, keep reading for more troubleshooting tips.
How to Fix a Toshiba Fire TV That’s TV Stuck on Loading Screen
Let Your Device Sit for 25 minutes (Turned On)
Your device may be stuck in the Toshiba or Amazon logo because of a minor system glitch or overheating of hardware components. All you have to do is to leave your Toshiba Fire TV powered on for 25 minutes. And wait for it to boot up normally.
If it’s not showing any sign of life then you can try unplugging it from both the power source and HDMI port. Then wait 5 minutes before connecting it back. Move on to the next section if your device is still stuck in the loading screen.
Power Cycle your Toshiba Fire TV
Power cycling helps to fix a lot of issues in electronic devices and this should be no different. It helps to clear system bugs and refresh the operating system so it can run in top gear.
You can simply do this by unplugging your Fire TV from the power outlet and waiting for about 10 seconds before plugging it back in.
Alternatively, you can power cycle your device with your remote control. To do this, press and hold the Select and Play/Pause buttons together for about 5 seconds and wait for your device to restart.
If you are still stuck in the Amazon logo, the issue might be coming from some faulty hardware or power cable. See more troubleshooting tips in the next step.
Use the Default Power Cord or Adapter
Issues like this could happen because you’re using a sub-standard third-party power cord that is incapable of supplying the necessary power for your Toshiba Fire TV to load the system resources. In this case, you will have to plug in your device cable to the default adapter before connecting it to your TV USB port.
These power accessories have a specific power rating (wattage and voltage) that enables them to keep your Fire TV running smoothly. But an accessory that is under or above the required voltage might be unable to boot up your device or even worse damage hardware components.
If you don’t have the original power cable, an alternative will be to get another one with the same power rating.
Check the HDMI Adapter and Port
Your Toshiba Fire TV might be stuck on a boot loop because of an HDMI issue, so it would be worth checking out to resolve the problem.
Make sure that your Fire TV is securely plugged into your TV HDMI port, you can unplug it and put it back in to ensure that. Next, connect your Toshiba Fire TV to different HDMI ports in your TV, as the HDMI port could be malfunctioning.
Note that your device should be turned off before moving it to a different HDMI port on your TV. If this doesn’t yield any positive result then try powering your device with and without the HDMI extender or adapter because you never know if the HDMI extender is bad.
You can also try plugging in other HDMI devices in your TV port(s) and if it functions well, the issue may be from your hardware end. Then you will have to ensure you are using a high-speed HDMI cable preferably the out-of-the-box cable.
Additionally, HDMI hubs can block the transmission of signals from your TV to your device. So, it will be best to plug your Toshiba Fire TV directly into your TV set to avoid the issue.
Check Your Network Connectivity
Connectivity issues can make your device freeze on the start-up screen. If your Toshiba Fire TV is still stuck on the loading screen, check your network.
The first step is to restart your modem or router. Here’s how to restart your modem or router:
- Unplug the router from the power source or press the power button on the router.
- Wait for some seconds before you turn on or plug in the router.
- Reconnect your Toshiba Fire TV and check if it boots normally.
Next, try switching your WI-FI bandwidth from 5GHz to 2GHz.
Although, this will compromise your data speeds but will ensure a stable network.
Deregister Your Toshiba Fire TV
This issue can also be fixed by deregistering and registering your Toshiba Fire TV on Amazon. Here’s how to deregister your device on Amazon:
- Go to the Amazon official site.
- Login to your Amazon account.
- Locate the Registered Devices section and click on the option to deregister your Toshiba Fire TV.
- A Prompt will be displayed for you to confirm the decision, then click on Deregister.
Next, register your Toshiba Fire TV to your Amazon account. Here’s how to register your device to your Amazon Account:
- Go to the Amazon website
- Login to the account you wish to register the device.
- Navigate to the Registered Devices option and click on Register your Device.
- Finally, register your Toshiba Fire TV.
Ensure that Your TV is HDCP-Compliant
HDCP stands for High Digital Content Protection. It is a form of copyright protection system that prevents the copying of audio or video content as it is being displayed. HDCP is a digital copyright protection developed by Intel Corporation to prevent HDCP-encrypted content from being transmitted to devices that can copy the content.
Nowadays, most devices like smart TVs and gaming consoles, are HDCP compliant but older devices might not have this feature. This means that if your TV is not HDCP compliant, your Fire TV will be unable to show movies because the content is protected.
So, you can verify if your TV is HDCP compliant by looking up the manual handbook or the package it came with when you first bought it. If you couldn’t lay your hands on any vital information then you can do some digging on the Google search engine or your manufacturer’s site.
Factory Reset Your Toshiba Fire TV
If none of the fixes above help, consider resetting your TV. This usually helps to clear unseen glitches causing the TV to get stuck in the boot screen.
Follow these steps to reset your Toshiba Fire TV:
- Unplug the TV from power.
- Press and hold down the Power button on the TV set for about 10 seconds.
- Continue pressing the power button and plug the Fire TV into the power outlet.
- Hold down the button till you see the Toshiba or Amazon Fire TV logo and then release.
- Once in Recovery mode, press the power button twice to select the factory reset option.
- Keep pressing the power button until the factory reset option turns green.
- Confirm by holding the button on the Yes option.
- Once the process is complete, your device will display “Data wipe complete”.
Wrapping Up
You probably must have resolved the problem by now, even before exhausting all the troubleshooting guidelines listed above.
But if your Toshiba Fire TV is still stuck on the loading screen then there are a few options left on the table. One of which is to contact Amazon support or request a new device if your warranty is still active.