The Toshiba Fire TV is a popular smart TV that combines the benefits of a high-quality display with the convenience of Amazon’s Fire TV operating system. However, like any electronic device, it can encounter periodic issues.
So, if your Toshiba Fire TV remote is not working after a factory reset, you’re not alone. In this post, I’ll walk you through some troubleshooting steps to help you get your remote working again. Let’s get right into it!
Power Cycle the TV and Remote
Sometimes, a simple power cycle can resolve remote connectivity issues.
- Follow these steps to power cycle the TV and Remote:
- Turn off your TV by unplugging it from the power source.
- Remove the batteries from the remote.
- Wait for at least 30 seconds.
- Plug the TV back into the power source and wait for it to fully restart.
- Reinsert the batteries into the remote.
Try using the remote again to see if it is working. If this doesn’t help, continue to the next step.
Pair the Remote
Performing a factory reset on your Toshiba TV/Remote will remove all your custom settings. So, your remote control might not be working because the pairing settings have been removed because of the factory reset.
So, after a factory reset, your Toshiba Fire TV and remote may need to be paired again. To do this, follow these steps:
- Turn on your Toshiba Fire TV and wait for it to boot up.
- Hold down the Home button on the remote for at least 10 seconds.
- Release the button when the LED light at the top of the remote starts flashing rapidly.
- The TV screen should display a message indicating that the remote is being paired.
Once the pairing process is complete, the remote should start working again.
Check the Batteries
If the problem persists after applying the two fixes above, check the batteries.
Start by ensuring that the batteries in your remote are not depleted. Replace the batteries with new ones to eliminate the possibility of power-related issues.
Make sure to use high-quality alkaline batteries for optimal performance.
Next, double-check the battery placement inside the remote. Make sure the positive (+) and negative (-) ends of the batteries align with the corresponding markings inside the battery compartment. Improper battery insertion can prevent the remote from functioning properly.
Inspect the battery contacts for any signs of corrosion or dirt buildup. Over time, dust or residue can accumulate on the contacts, hindering the electrical connection.
If you notice any corrosion, clean the contacts using a dry cloth or a cotton swab dipped in isopropyl alcohol. Allow the contacts to dry completely before reinserting the batteries.
Check the Remote and TV Alignment
Ensure there are no obstructions between the remote and the TV. Sometimes, physical barriers like furniture, walls, or other devices can block the infrared signal from the remote, causing non-responsiveness.
Try to position yourself within a reasonable range and angle from the TV while using the remote.
More so, inspect the infrared (IR) sensor on the TV. The IR sensor receives signals from the remote, allowing it to interpret your commands.
Ensure that there is no dust or debris on the sensor. Clean it gently with a soft, dry cloth if necessary.
Reset the Remote
If the previous steps didn’t resolve the issue, resetting the remote might help. Here’s how:
- Remove the batteries from the remote.
- Press and hold any button on the remote for 20-30 seconds.
- Release the button, then reinsert the batteries.
- Press and hold the Home button for at least 10 seconds to pair the remote with the TV.
Test the remote to see if it is functioning correctly.
Test Another Remote
If the problem persists, test your Toshiba Fire TV with a different remote — if possible. It could be a universal remote or a similar Toshiba Fire TV remote borrowed from a friend or family member.
This step helps determine whether the issue lies with the remote itself or the TV’s infrared receiver. If the alternative remote works, the original remote may need further troubleshooting or replacement.
Experiencing a non-responsive Toshiba Fire TV remote after a factory reset can be frustrating, but it doesn’t mean you’re out of options.
Follow the troubleshooting steps outlined in this post to resolve the issue and regain control of your TV viewing experience.
Remember to check the batteries, re-pair the remote, power cycle the TV and remote, reset the remote if necessary, and contact Toshiba support if none of the fixes work.